After launch, our clients are given 3 options for site maintenance:
- Hand Off
- Tech Pack
- Full Maintenance
We can design your beautiful Wordpress site, and then hand it over to you to maintain. This option requires a waiver to be signed acknowledging that the client understands that they are responsible for all technical and site updates.
This covers all technical aspects of the site. We make sure your site systems stay up, up to date, and should there be conflicts when software is updated causing the site to go down or to not properly function, we will be on call with backups of your site done every 24 hours, ready to restore it to its last known good configuration. We will then monitor for updates until conflicts can be resolved. Choosing this maintenance package at the time of your site build qualifies for 10% off of the design fee.
Full Maintenance Pack
Includes everything with the Tech Pack, plus static updates to existing content on your site. This option is great for organizations who wish to keep their site very active and updated, but don't want to hire a full time employee to keep the site updated. Simply note all of the changes that need to be made to the site and submit them through our support ticketing system. We'll take care of it for you! Choosing this maintenance package at the time of your site build qualifies for 15% off of the design fee.
A la Carte
Choosing a Hand Off or the Tech Pack doesn't mean Warweb won't be around to help if you need us! Give us a call for a la carte pricing!
Warweb Designs, LLC offers online support ticket submission to handle maintenance requests. Requests submitted online will be responded to within 24 hours, guaranteed. You can check that out below. ⇓ (Submit a support ticket)